What is it?
Completed staffwork is
the total analysis and preparation of a task, opportunity, or problem by a
person/team so that after their presentation of the solution all that remains
to be done by the next level of management is to agree the action/solution
When to use it
- When quality improvement
teams, or individuals are collecting data, preparing reports, or presentation.
- When making a case
- Staffwork, preparing
and follow-up for Quality Council
- To professionally manage
the staffwork for board meetings, committees and other meetings.
What does it achieve?
is designed to help managers and staff carry out their work effectively
and efficiently. Completed staffwork can be used in producing written
and verbal reports or presentations, establishing a new procedure or
process, the evaluation of costs and benefits, initiating action and
in the decision making process. Once learned the principle of Completed
Staffwork can be usefully applied to any activity.
- Be clear on what you
are about to do.
- Are you addressing
the right person?
- Consultation with
those directly involved and indirectly involved.
- Are you communication
in the right way?
- Make actionable points
- Be brief and to the
- Keep your boss and
anyone else involved informed.
- Follow up agreed action
- Meeting customer requirements.
- Review the statement
of requirements frequently.