Relationship of the 5 stage project approach
and the problem solving process
MATRIX
MATRIX
| Five stage process steps |
1
|
2
|
3&4
|
5
|
||||
| Problem solving process steps |
I
|
II
|
III
|
IV
|
V
|
VI
|
Vii
|
Viii
|
| Tools and techniques |
|
|
|
|
|
|
|
|
| Activity sampling |
|
Y
|
|
|
|
|
Y
|
|
| *Brainstorming |
Y
|
Y
|
Y
|
Y
|
Y
|
Y
|
|
Y
|
| *Cause and effect analysis |
Y
|
Y
|
Y
|
Y
|
|
|
Y
|
|
| Checklists |
|
Y
|
|
|
|
Y
|
Y
|
|
| *Consensus reaching |
Y
|
Y
|
Y
|
Y
|
Y
|
|
|
|
| Control comparison |
|
|
Y
|
|
|
|
|
|
| *Cost benefit analysis |
|
|
|
|
Y
|
|
|
|
| Cost of poor quality |
Y
|
|
|
|
|
|
|
Y
|
| Customer perceptions |
Y
|
|
|
|
|
|
Y
|
|
| *Decision analysis |
|
|
Y
|
Y
|
Y
|
|
|
|
| Department purpose analysis |
Y
|
|
|
|
|
|
|
|
| Effective data display | ||||||||
| Choice of display |
Y
|
Y
|
Y
|
|
|
Y
|
Y
|
Y
|
| Bar Charts and Histograms |
Y
|
Y
|
Y
|
|
|
Y
|
Y
|
Y
|
| Line graph |
Y
|
Y
|
Y
|
|
|
Y
|
Y
|
Y
|
| Concentration diagram |
Y
|
Y
|
Y
|
|
|
Y
|
Y
|
Y
|
| Flowcharts |
Y
|
Y
|
Y
|
|
|
Y
|
Y
|
Y
|
| Pie chart |
Y
|
Y
|
Y
|
|
|
Y
|
Y
|
Y
|
| Run and control charts |
Y
|
Y
|
Y
|
|
|
Y
|
Y
|
Y
|
| Sample |
Y
|
Y
|
Y
|
|
|
Y
|
Y
|
Y
|
| Scatter diagrams |
Y
|
Y
|
Y
|
|
|
Y
|
Y
|
Y
|
| Tallysheets |
Y
|
Y
|
Y
|
|
|
Y
|
Y
|
Y
|
| Effectiveness Meetings &Team' |
Y
|
Y
|
Y
|
Y
|
Y
|
Y
|
Y
|
Y
|
| Employee perceptions |
Y
|
|
|
|
|
|
Y
|
|
| *Force field analysis |
|
|
|
|
|
Y
|
|
|
| Gaining support |
|
|
|
|
|
Y
|
Y
|
|
| Is/is not |
|
|
Y
|
|
|
|
|
|
| Lateral thinking |
|
|
|
Y
|
|
Y
|
|
|
| Measuring |
|
Y
|
|
|
|
Y
|
Y
|
Y
|
| *Pareto analysis |
Y
|
|
Y
|
|
|
|
|
Y
|
| Planning T&T |
|
|
|
|
|
|
|
|
| Action Plans |
Y
|
|||||||
| Contingency Plans |
Y
|
|||||||
| Critical Path Mesthod |
Y
|
|||||||
| Potential problem analysis |
|
|
|
|
Y
|
|
|
Y
|
| Problem analysis |
Y
|
Y
|
Y
|
|
|
|
|
|
| Problem definition sheet |
Y
|
|
|
|
|
|
|
|
| Process analysis |
Y
|
Y
|
|
|
|
|
|
Y
|
| Project selection |
Y
|
|
|
|
|
|
|
|
| Rating sheets |
Y
|
|
Y
|
Y
|
Y
|
|
|
|
| Situation appraisal |
Y
|
Y
|
|
|
|
|
|
|
| Six thinking hats |
|
|
|
Y
|
|
Y
|
|
|
| *Solution effect analysis |
|
|
|
|
Y
|
Y
|
Y
|
|
| Standard practices/procedures |
|
|
|
|
|
|
Y
|
|
| Statistical process control |
|
|
|
|
|
|
Y
|
Y
|
| Survey/questionnaires |
|
Y
|
|
|
|
|
|
|
| Switch on/off analysis |
|
|
Y
|
|
|
|
|
|
| System audit |
Y
|
|
|
|
|
|
|
Y
|
*
Key management tools & techniques