What is it?
is a technique which can enable you to produce a fully detailed picture
of a process with all the steps clearly identified. You will be able
to go on to review each step in the process, identify problems and opportunities,
and to pursue these through a systematic approach. The review will also
highlight opportunities for you to increase the effective control of
When to use it
- Identifying problem
areas within a process
- Identifying improvements
to a process,
- Testing alternatives
to a solution
- Improving management
control of a process
What does it achieve?
uses the power of the team to produce a detailed analysis of a process.
This can be used subsequently to highlight problem areas and identify
The technique, once
completed, will result in a more efficient process which is fully documented
leading to more effective control by management.