(Quality, Information Technology, and Communications)
Dave Longstaff FISTC - Fellow of the Institute of Scientific and Technical Communicators
A competent multi skilled technical professional with a first class track record as a Business Analyst, Development Project manager, Technical Author, Quality Author, and a certified company Quality Auditor.
KEY SKILLS:
Business Analyst - Quality, Systems, and Strategy, pre/post sales requirements/gap analysis, business process re-engineering (BPR), and Change management.
Technical Author & Editor - Requirement specifications, Hardware and Software user, admin, configuration, GUI, SDK, API, and training material in printed (word, FrameMaker etc...), pdf, web (SGML/HTML/XML) and On Line Help (CHM, HTML Help etc…) formats.
Quality Author & Auditor - Company procedures, processes, and local work instructions. A certified Company ISO Auditor.
Project Manager - Full project life cycle, using TQM/AIM PM principles, of hardware (IT & Telecom Networks and servers), software (applications, web, APIs, GUI's etc…) and process solutions.
Technical Trainer - Producing technical training material. Delivering TQM, Telephony and IT principles, site surveying, installation techniques, commissioning, installation, and quality audit Skills.
Tel: 01908 676463 Mobile: 07966 399748 EMail: djl@qitc.com