David Longstaff FISTC - Fellow of the Institute of Scientific and Technical Communicators

PERSONAL PROFILE
Starting in the IT and Communications industry as a Transmission Network Engineer and Technical Trainer, moving into 'Quality, Systems, and Strategy' in 1985 as a Business Analyst, Project, and Quality Improvement Manager.

Providing Consultancy and Technical Authoring services through 'Quality ITC Consultants Limited' since 1994.

A 'Fellow of the Institute of Scientific and Technical Communicators' and a certified 'Internal Quality Auditor'.

Key Competences:

Technical Author/writer/Communicator and Editor (FISTC). Documentation developer/specialist/consultant, Information designer/strategist/Usability/specialist, Web content/Website manager. Writing and managing Procedures, Processes, Proposals, Tenders, Bids, Technical Specifications, Requirement Specifications, Hardware, Software, User, Admin, Configuration, GUI, SDK, API, Testing, and Training documentation to agreed styles, templates, and standards.

By editing and successfully re-submitting documentation previously submitted by other authors that had been rejected by the client, I was once given the honorary title of 'The Document Doctor'.

Business Analyst. Business Requirements Analysis (BRA), Gap Analysis (GA), Business Process Management (BPM), Business Process Re-design (BPR), and Change Management (CM).

Quality Assurance (IQA) Management and Testing - Originally a BS5750 & ISO9000/4 Internal Quality Author and Auditor, re-certifying (ASCB(E)) for ISO9000:2000/8, 27001 etc... Managing the progress and resolution of quality, service improvement, security issues, and RFC's, etc... Producing and maintaining ISO/Business compliance procedures, processes, and local work instructions. Analysing component MTF & MBF statistics. Testing Products, Services, and Applications; often identifying issues that other auditors/testers have missed.

Project/Programme Leader/Management - Full Hardware and Software development life cycle management from requirements analysis through research, design, development, implementation, documentation, Training, and auditing.

Technical Trainer - Writing and delivering technical training, including hardware, software and engineering techniques incorporating site surveying, delivery, installation, commissioning, and auditing.

For a detailed career history, please see my CV

 Tel: 01908 676463   Mobile: 07966 399748   EMail: djl@qitc.com

Linked In recommendations:

Bill Mitchell, SS7 project leader, Aculab worked directly with Dave at Aculab Plc
"It's been a pleasure working with Dave. His extensive background in telecoms has rendered him as something of a gold mine of useful general industry information. In his tech pubs role I've been able to rely on him to get things done in a timely and professional manner, and he has proven a valuable advisor in ways to express complex ideas in an easy to understand manner."

Gary Butler, Channel Sales Manager, Aculab Plc worked with Dave at Aculab Plc
"Working with Dave is always a pleasure. He is a true professional, enthusiastic, creative and always willing to help others. Dave goes the extra mile every time. His experience and enquisitive nature means that he has the ability to come up with extraordinary solutions and make the impossible happen. A man worth knowing."

INDEPENDENT ANALYSIS PROFILE
Test Results: Auditory 46.2% Visual 53.8% (100%) Logic 52.2% Reason 47.8% (100%)
Definition: A rare individual perfectly balanced in both hemispheric tendencies and sensory learning preferences. Brings resource to problem solving that others may not have. Can perceive both the big picture and essential details simultaneously and maintain the cognitive perspective required. Possessing sufficient skills to translate intuition into a form that can be understood by others, while still being able to access ideas and concepts that do not lend themselves to language. With a balance of sensory styles, processing data alternately, (at times visual and other times auditory). Due to possessing great plasticity and flexibility, has the ability to succeed in multiple fields. With an IQ estimate of 140

INDEPENDENT PSYCHOMETRIC TEST RESULTS
D J Longstaff is known for his dogged determination in working conscientiously at a task until it is finished.

• Can be a hard task master who does not suffer fools gladly. His focus is on results and he wants to get the correct results each and every time.
• Likes to go for it in his totally thorough way, and he's systematic about it so you can follow him!
• Cares about right and wrong and would enjoy an environment where these values were shared.
  

Nightmare Job - An environment where ideals are not valued will never do.
In a Team - biggest fear about a team is that they'll all turn out to be noisy and enthusiastic!
Dress code - You probably are quite happy wearing formal attire
How you feel about job interviews - You don't mind, provided the people doing the interviewing are up to the task, but in your experience they are usually not!
Your reaction to an argument with a work colleague - ARGUE! You don't argue, you tell it as it is and if people don't like it then that's not your fault - they will just have to live with it!!!