David Longstaff FISTC
Starting in the IT and Communications industry as a Transmission Network
Engineer and Technical Trainer, moving into 'Quality, Systems, and Strategy'
in 1986 as a Business Analyst, Technical Author, Project, and Quality
Improvement Manager. Currently working as a Freelance Technical Author
from my office in Milton Keynes.
A 'Fellow of the Institute of Scientific and Technical Communicators'
(FISTC), a certified 'Internal Quality Auditor', and a member of the
Technical Author/writer/Communicator and Editor (FISTC).
Publications Management, information development, design, and implementation
in printed, On Line Help and Web formats to agreed styles, templates,
and standards. My ability to take documents written by developers, or
other authors, that were rejected by clients and quickly turn them into
accepted documents resulted in one client giving me the title of 'The
Business Requirements Analysis (BRA), Gap Analysis (GA), Business Process
Management (BPM), Business Process Re-design (BPR), and Change Management
Hardware, Software, and Process development life cycle management using
Total Quality Management Tools and Techniques. Incorporating requirements
analysis, research, design, development, implementation, documentation,
training, and auditing.
Quality Assurance (IQA) Management, Auditing and Testing.
A certified BS5750 & ISO9000:2008 Internal Quality Auditor (ASCB(E))
and Author. Managing quality service improvement, security, KPIs, RFCs
etc... Producing and maintaining ISO/Business compliance procedures,
processes, and local work instructions. Analysis and functional testing
(Manual & Automatic) of Products, Services, Applications, and procedures;
often identifying issues that other auditors/testers may have missed.
Writing technical training material, including hardware, software, and
engineering techniques; incorporating site surveying, delivery, installation,
commissioning/testing, and auditing skills.
01908 676463 Mobile: 07966 399748 EMail:
LINKED IN RECOMMENDATIONS:
Bill Mitchell, SS7 project leader, Aculab worked directly with
Dave at Aculab Plc
"It's been a pleasure working with Dave. His extensive background
in telecoms has rendered him as something of a gold mine of useful general
industry information. In his tech pubs role I've been able to rely on
him to get things done in a timely and professional manner, and he has
proven a valuable advisor in ways to express complex ideas in an easy
to understand manner."
Gary Butler, Channel Sales Manager, Aculab Plc worked with Dave
at Aculab Plc
"Working with Dave is always a pleasure. He is a true professional,
enthusiastic, creative and always willing to help others. Dave goes
the extra mile every time. His experience and enquisitive nature means
that he has the ability to come up with extraordinary solutions and
make the impossible happen. A man worth knowing."
Alan Perrett, Account manager, Aculab PLC
Dave is a very knowledgeable and thorough professional, he
always puts maximum effort into anything he does and often goes the
extra mile. At Aculab Dave not only wrote the technical documentation
which went with every product but in many cases he put the documentation
to a practical test and then went on to re-write if required thus bridging
the gap between what the product specification called for and the real
world experience, which was invaluable to the sales team and all other
INDEPENDENT ANALYSIS PROFILE
Test Results: Auditory 46.2% Visual 53.8% (100%) Logic
52.2% Reason 47.8% (100%)
Definition: A rare individual perfectly balanced
in both hemispheric tendencies and sensory learning preferences. Brings
resource to problem solving that others may not have. Can perceive both
the big picture and essential details simultaneously and maintain the
cognitive perspective required. Possessing sufficient skills to translate
intuition into a form that can be understood by others, while still
being able to access ideas and concepts that do not lend themselves
to language. With a balance of sensory styles, processing data alternately,
(at times visual and other times auditory). Due to possessing great
plasticity and flexibility, has the ability to succeed in multiple fields.
With an IQ estimate of 140
INDEPENDENT PSYCHOMETRIC TEST RESULTS
D J Longstaff is known for his dogged determination in
working conscientiously at a task until it is finished.
- Can be a hard task master who does not suffer fools gladly. His
focus is on results and he wants to get the correct results each and
- Likes to go for it in his totally thorough way, and he's systematic
about it so you can follow him!
- Cares about right and wrong and would enjoy an environment where
these values were shared.
Nightmare Job - An environment where ideals are not valued
will never do.
In a Team - biggest fear about a team is that they'll
all turn out to be noisy!
Dress code - You probably are quite happy wearing formal
How you feel about job interviews - You don't mind, provided
the people doing the interviewing are up to the task, but in your experience
they are usually not!
Your reaction to an argument with a work colleague - ARGUE!
You don't argue, you tell it as it is and if people don't like it then
that's not your fault - they will just have to live with it!!!